#waivers #add-ons #back-office #payments #fiscal

🎭 Curtain's up! Waivers get PDF download and dependant details, per-add-on ticket control lands in beta, Croatian joins the back office, and Klarna checkout gets a cleaner look. Skim what's yours!

New

Waivers: download PDF and view dependants

From the signed waivers table in the back office you can now download or open any waiver as a PDF directly from the action menu in the waiver ID column. The dependants count in each row is now clickable, too: click it to see each dependent's details in a popup without leaving the page.

Where to find it: BO > Catalogue > Waivers

Per-add-on ticket control (Beta)

You can now control individually whether each add-on sends as its own PDF ticket or stays grouped on the main ticket. Previously the setting applied to all add-ons on a product at once. With this change you can, for example, send a dinner add-on as its own ticket while a donation stays grouped. The toggle is on the add-on configuration form.

Where to find it: BO > Catalogue > Products > Add-ons

Croatian language in the back office

The back office now supports Croatian (HR) as an interface language. Users can select Croatian in their profile language settings.

Where to find it: BO > My profile > Language

Klarna: clearer payment selection in the booking widget

Klarna payment options now appear as radio buttons instead of a dropdown. When a customer starts checkout with Klarna selected, it stays selected on the payment step. No more confusion from the default switching back to card.

Where to find it: Klarna is activated as Beta version exclusively for some clients - contact your account to activate it on your account.

Join the waiting list

Improvements

Waivers: automatic expiry

Waivers past their expiry date are now automatically moved to "expired" status. The waivers table stays accurate without any manual action.

Where to find it: BO > Catalogue > Waivers

Regional / compliance

Austria POS: Fiskaly receipt details

Austrian POS fiscal receipts now include the device ID and Fiskaly cash register ID. The VAT number is now printed in the correct ATU format required by Austrian regulations.

Fixes

Back office

• p class="no-margin">Gift card refund now uses the custom amount entered instead of defaulting to a fixed value/p>
• p class="no-margin">Archived products no longer appear on the Discover marketplace/p>

Booking widget

• p class="no-margin">Promo codes with extra spaces at the start or end now apply correctly/p>

POS

• p class="no-margin">Discounts on online or back-office orders now correctly recorded when the order is signed on POS/p>
• p class="no-margin">Bookings completed with a remaining balance now correctly mark the sale session as complete/p>

Emails

• p class="no-margin">Booking confirmation emails no longer fail for seated events where a seat has no section assigned/p>

Orders

• p class="no-margin">Seated event cancellations no longer get stuck when a seat has partial data/p>
• p class="no-margin">Ticket cancellation refunds now correctly calculate from the net ticket value/p>

🎭 Curtain's down. See you at the next showing!

🎬 Showtime! Dynamic pricing stays consistent during updates, POS add-ons now configurable per venue, and a clean sweep of fixes across the booking widget and POS. Skim what's yours!

🔧 Improvements

⚡ Dynamic pricing: consistent prices during recalculation #pricing

Calendar and timeslot views now always show the same price, even during the roughly 20-minute window when dynamic prices are being recalculated. A sync flag holds the previous valid price across both views until recalculation finishes, then both flip simultaneously. No more price mismatch visible to guests browsing and booking.

[Screenshot or short video here]

Where to find it: Booking widget

🎛️ POS: add-ons step configurable per venue

You can now have the add-ons step disabled in your POS checkout flow for venues where it isn't relevant. This removes an unnecessary screen for your staff. Contact your Account Manager to enable it for your venue.

[Screenshot or short video here]

Where to find it: POS > Checkout

🌍 Regional / compliance

🇫🇷 France: POS cash transfer direction #certificate

When closing a POS session in France with a negative cash difference, the money transfer event was recorded as PAY_IN instead of PAY_OUT. French POS sessions now log the correct transfer direction.

[Screenshot or short video here]

Where to find it: POS > Close session (France)

⚙️ Under the hood

N+1 queries eliminated on two high-traffic backend endpoints (booking fields and seated category pricing), Adyen payout retry stabilised for failed IDIV transfers, and PHP 8.4 nullable-type deprecations resolved across the codebase.

🐛 Bug fixes

Booking widget

• p class="no-margin">100% discount offer left EUR 0.02 on the total instead of EUR 0.00: float truncation in the discount calculation corrected/p>

POS

• p class="no-margin">Excl. tax and incl. tax figures on receipts shown divided by 100: corrected/p>
• p class="no-margin">Gift cards created via POS with a promo code applied could receive the wrong price category: POS sync now validates against the catalogue price before applying/p>

Email notifications

• p class="no-margin">Booking confirmation emails failed to send when the guest language code was null: system now falls back to English automatically/p>

🎬 Show's wrapped. Catch you at the next showtime!

Doors open! Plenty landed this week. Waivers is live on beta and attendee lists now wear their RFID tags. Skim what's yours!

✨ New this week

🪪 Waivers (Beta) #Back-office

Signed waivers are now live across the back office and POS. Build a waiver template, attach it to a product, collect digital signatures from guests at checkout or at the door, and see exactly which booking each signature belongs to. Dependents (minors signed in by a parent or guardian) get their own column on the waivers list, so audits and lookups take seconds.

Where to find it: BO > Catalogue > Waivers

🔧 Improvements

🏷️ RFID and NFC tag UIDs on attendee lists #Scanner

Attendee lists now show the RFID or NFC tag UID alongside each attendee. The column is filterable, sortable, and supports autocomplete, so finding a guest by their wristband or card takes one search instead of a scroll. the RFID/NFC UID field is used by Smeetz access control API in order to identify the eligibility of a ticket for an entry through external access control devices that can read these RFID/NFC chips.

Where to find it: BO > Attendees

🐛 Bug fixes

POS #POS

• p class="no-margin">Children's birthday displaying incorrectly on orders/p>
• p class="no-margin">Customer name showing as 'undefined' on some bookings/p>

🚪 Doors closed. See you at the next opening!